Carpet Cleaning in stevenage
Dedicated to providing the best possible results using the latest equipment, techniques and products around. With carpet cleaning you really do get what you pay for, some professionals spend less time, use inferior equipment & products and take less pride in their work. Because of this variability in service level you may occasionally find cheaper quotations, but you're less likely to be happy with the result. It is not unusual for Premier Carpet Cleaning to be called in immediately after another cheaper professional has visited.
Different carpets have different requirements to achieve the very best clean. Regulary we clean carpets in a variety of locations including flats, houses, offices, shops, hotels, bed & breakfasts, pubs, restaurants, churches, community centers, libraries, schoools, colleges etc in the Stevenage area. Every carpet cleaning customer has different requirements, and we tailor our service to meet their needs. For example in a commercial environment its often of paramount importance that a carpet is dry within an hour so that customers can return to the area - Premier Carpet Cleaning can adjust their approach accordingly
Please read more on this page to learn about our carpet cleaning around Stevenage and why you should choose Premier Carpet Cleaning. If you have any questions at all please do not hesitate to contact us.
Professional Carpet Cleaning
Our service starts with a free quotation & honest advice. The price quoted is always the price that you pay. With many years of carpet cleaning we tailor our service to each customers requirements.
Depending on the job, we utilize a wide variety of carpet cleaning equipment and techniques including steam cleaning, hot water extraction, very low moisture cleaning, bonnet cleaning, dry cleaning etc.
The carpet cleaning products used in a domestic setting are specifically choosen to be gentle and 100% safe for children & pets. Depending on the environment, carpets are usually dry in under 2 hours.
End of tennacyRefresh rental property carpets between tennancies with our tailored services for landlords, estate & letting agents.
Carpet Cleaning Method
Survey the carpet
Customer requirements vary greatly, it is important to understand what each customer wants to achieve from THEIR carpet clean. Sometimes the desired result is just a general clean and freshen up of the entire carpet, other times individual spots, stains or smells are the main concern. Sensitive individuals with allergies, asthma or sensitive skin are mainly concerned about dust, mites or if they will react to the cleaning products that we use.
The age, pile depth, material, wear, level of maintenance are just some of the variables that we look at in individual carpets before we start, varying our approach accordingly. For example there is little point in us spending time deeply vacuum cleaning the carpet pile when the customer regular vacuums using a suitable hoover - our time is better spent on other steps.
Taking all of this into account before we start we can adjust our carpet cleaning technique in order to achieve the best clean and your complete satisfaction.
Carpet cleaning always starts with a deep vacuum. Up to 80% of the soil in the carpet can be removed with appropriate vacuuming. Many domestic vacuum cleaners only remove surface soil, leaving deep down soil in the pile making the carpets look dull and shortening their lifespan by causing abrasion between the fibres. It is important to remove this soil before applying any fluid to the fabric, otherwise you will create a mud bath type of effect. We use a Karcher CV 38/2 hoover to remove as much of this soil as possible. Professional vacuum cleaners are different to domestic ones, they combine powerful suction with a strong pile lifting brush to separate and comb the carpet pile, allowing removal of deep down soil.
For customers with pets, it is essential that your vacuum has a rotating brush. Hair ties into the fibres of the carpets and without the brush you will find it near impossible to remove.
Professional vacuuming with the correct tools removes much more soil than typical domestic cleaning, if this wasn't true then we wouldn't have to empty our hoover bags on a daily basis!
Once as much of the dry soil as possible has been removed from the carpet, its time to tackle what is left - the soluble soil. This type of soil has stuck to or soaked into the carpet fibres, most can be washed out, however some may of permanently stained the carpet. Depending on the customers needs, make up of the carpet and the level of soiling we will choose an appropriate product to spray the entire carpet with. Most of our cleaning products come from the excellent range of supplied by Alltec. They range from powerful degreasing solutions suitable for commercial environments such as shops, bars & restaurants to mild environmently friendly products. Using the appropriate dilution, the entire carpet is sprayed with the choosen product, which will immediately start to break down grease and grime in the carpet.
Whilst the whole carpet to be cleaned is treated with a general cleaning product, indivudal areas are treated at the same time with an more specific product. Our mobile carpet cleaning warehouse (our van!) carries a wide range of products suitable for the treatment, removal or improvement for a wide range of carpet marks or stains. Identifying the cause of a stain is an important part of the initial survey as it will tell us how best to improve the stain efficiently. Smells can be treated with a variety of products, depending on the cause. We carry specific products to kill 99.9% of bacteria in carpets which is required to make safe carpets affected by urine or sewage.
Once the carpet has been appropriately sprayed with an appropriate product, the product needs to be "agitated" deep into the carpet. You might compare this process to scrubbing, however it is much different. It is important to a agitate the prespray as much as possible to distribute and work the product through the carpet BUT it must be done as gently as possible. Typically in a domestic setting, stains are treated with a spotting spray bought from the super market, and then scrubbed hard at to try and remove the mark. Often this can successfully remove the market, but almost always it will cause irrepairable damage to the carpet pile. The fibres will break, unravel and fluff up, leaving a noticeable inconsistancy in the carpet pile.
Gentle appropriate carpet fibre is key here, we use either the fantastic ProChem TM4 or more gentle Sebo Duo machine for this purpose. Contra rotating stiff bristles brush the carpet in a vertical plane which effectively works the product through the carpet without the damage seen by scrubbing. These machines are fantastic for customers with pets who have deeper pile carpets, as the rotating brushes combs even more of the hair deep from the carpet.
Ocassionally a situation will ask for greater or lesser agitation. Expensive delicate carpets made out of materials such as velour can be agitated using a manual brush. Tough commerical carpet tiles will benefit from greater agitation and can handle heavier scrubbing on a horizontal plane, and we would favour using a heavy rotary or orbital machine for this process.
Hot water extraction
Exactly what it says on the tin, this part of the carpet cleaning process entails high pressure cleaning solution and steam being sprayed into the carpet and immediately sucked out by a powerful vacuum. Rinsing the carpet in this way removes all the cleaning products applied by the carpet cleaning professional and any previous DIY cleaning attempts. At the same time the dirt and grime loosened by previous steps is extracted, leaving the carpets clean and fresh.
Water for this process is heated up to around 40-70 degrees depending on the situation, higher temperatures help with the cleaning process, but it is important to not damage the carpet fibres in anyway. Deodorizer products are often added to the tank also, to neutralize smells. The dirty water that is extracted is often black in colour! Some customers find this satisfying, others are ashamed! Dirty water is then flushed down the toilet, never to be seen again!
We use the excellent Alltec Advance 600 machine to completely rinse your carpets, leaving them clean and smelling fresh.
Stairs are cleaned in the same way as the rest of the carpets in your home. The only difference is that during the hot water extraction process, smaller hand tools are used in order to comfortably clean every inch of the stair carpet.
Both the flat and the upright of the stair is hoovered with a smaller detail head for the hoover to make sure every corner is reached.
Most stains & marks are removed in the general cleaning process previously described. However often there is imperfections left still, these marks have physically dyed the carpet fibre, altering its appearance. Using a variety of techniques and products we can treat stains appropriately depending on the cause of the stain, and the material the carpet is made of. There is so many variables in carpets and staining it is impossible to guarantee removal of stains, and it is often costly because of the time that has to be spent trying different products and techniques!
For example with a coffee stain, the type of coffee bean, the strength of the coffee mixture, whether is decaffinated or not (decaff is worse as it has added dyes to make it look like normal coffee), the type of the carpet and the temperature of the coffee are all variables that affect removal of the stain! Even the breed of the sheep providing the wool can alter the makeup of the carpet fibre, varying the cleaning results! As you can see there is alot to take into account, no carpet cleaner will guarantee removal of stains, the best they can do is apply a correct method and hope for the best!
For lighter coloured carpets in particular, sometimes it is more cost effective if the stain is treated with a mild bleaching agent. Sometimes this will remove the stain completely without any lightening, but often the area will be left slightly lighter than the rest of the carpet.
After the hot water extraction process your carpets will be left damp to the touch. They can be walked on with indoor shoes (or barefoot if you don't mind the damp!) and typically take 2-3 hours to be dry depending on the environment. Deeper pile carpets and wool carpets retain much more water than short pile synthetic carpets and take longer to dry. You can help speed up the drying process by ensuring that each room has a open window to aid air circulation and removal of the humidity. Althought not neccessary, putting the heating on will certainly help. If time allows, we will set up drying fans around your home to greatly speed up the drying process. We use fans such as PWR-Flite F6 Downdraft Dryer / Air Mover or Dri-Eaz Dri-Pod Floor Dryer for this purpose.
The faster the carpet is dry the fresher it will be, and makes the room usuable quicker.